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Being perceived as authentic will be more important than ever.

Featuring Nathalie Schooling, CEO and founder of nlighten, Brendon Bairstow-Klopper, Director & Customer Journey Mapping Specialist and Antonia Oakes, CX Professional, Practitioner & Industry Influencer, with over 16 years’ experience specifically within the Financial Services Industry.

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Being perceived as authentic will be more important than ever.